As many of my social media followers and friends have seen,
there’s been a lot of talk about a certain restaurant that I hold close to my
heart with an utmost respect. The Outback Steakhouse is more than just a social
media presence willing to toss out a Bloomin’ Onion to anyone who gets plugged
in. Growing up, I lived in the Ohio flatlands, formerly known as the Black
Swamp. Going out for a nice dinner was always a special treat, but we held
Outback to an even higher standard, as it became our traditional spot for lunch
on Easter Day. While many people stayed in and munched on their favorite fluffy
animal candy or egg-shaped sweet tart, the Okuley household drove over 50 miles to Toledo,
Ohio for steaks and Aussie Fries. Now, fast-forward several years to my entrance
into the professional career field. Upon graduation from college, I traveled
around Ohio as an Admissions Counselor and spent almost every Sunday afternoon
seeking out that glowing fluorescent sign. The Outback Special became a
signature staple of my diet once again, and all was well.
Yes, I admit, the Outback
Steakhouse has recaptured my heart, thanks to the help of their brilliant
social media strategies and personal touches with their fans and followers. Any
brand that is willing to invest in the opportunities that have been given to
them to invest in their customers will receive my loyalty. It’s why I fly
Southwest, my shoes are bought through Zappos, and my underarms are satisfied
by the oddly made comeback of Manta Claus and Old Spice.
The rapid development of online interaction is moving faster than ever
before, so much so that keeping up with the latest apps is almost impossible.
But I can clearly appreciate being recognized as an individual with value rather
than just a wallet with cash ready to be used.

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